CANCELLATION POLICY

TRIPS

PAYMENT PLANS

Wander Women Iowa happily offers payment plans to participants wishing to stagger trip registration costs. We recognize that many folks have been kept from the outdoors because of financial barriers. If you’re not able to afford the full trip fee at registration, read below for payment plan information:

  • A downpayment of half of the total trip price is due at registration (this also serves as your non-refundable deposit). This deposit is amount is automatically calculated by our registration platform.

  • Payment plans are pre-set by us on our registration platform. How many payments and how much the payments are depends on how soon the trip is taking place after registration. Total trip payment must be paid one month prior to your trip start date.

Wanderers utilizing payment plans are subject to the Wander Women trip cancellation policy (see below).

BY PARTICIPANTS

In the event of participant cancellations, Wander Women Iowa cannot issue cash refunds; instead we offer vouchers to be put toward future trips or events. The voucher can be used on any Wander Women trip, event, or merchandise within one year of the voucher being processed. We do not offer cash refunds for unused vouchers.

Should you decide to cancel your trip for ANY reason, including unforeseen illness or injury, we offer trip vouchers at the following rates:

  • 21+ days prior to trip departure date: 50% of investment (excluding non-refundable deposit/downpayment) issued as a voucher.

  • 8–20 days prior to trip departure date: 25% of investment (excluding non-refundable deposit/downpayment) issued as a voucher.

  • 0–7 days prior to trip departure: 0% of investment (excluding non-refundable deposit/downpayment) issued.

Waitlist Exception

In the event that a participant needs to cancel their registration and there is an active waitlist for the trip, Wander Women Midwest will attempt to fill the emptied spot from the trip waitlist. Wander Women Midwest will handle all participant communication and will never give out customer contact information. If someone from the waitlist is able to take the emptied spot, the cancelling participant will be refunded all trip costs (including the trip deposit), minus a (1) $50.00 administrative fee (for trips under $1,000.00) or (2) administrative fee of 5% of the total trip cost (for trips over $1,000.00). If Wander Women is not able to fill the emptied spot from the waitlist, the standard cancellation policy (see above) applies.

Every participant is required to acknowledge that they have read and accept our cancellation policy at the time of registration. As such, there will be no exceptions made. All participants will be held to the terms of this policy.

BY WANDER WOMEN IOWA

In addition to altering itineraries, Wander Women Iowa reserves the right to cancel any trip due to insufficient registration or unforeseen circumstances (such as closures due to weather, etc. or unforeseen illness or injury of the guides).

If Wander Women Iowa cancels a trip, you will receive a full cash refund of your payment to us specific to the canceled trip.

Wander Women Iowa is NOT responsible for any other expenses incurred by participants, including without limitation airfare or lodging, in the event of a trip cancellation.

In the event of insufficient registration, Wander Women Iowa may cancel trips up to 30 days before a trip is scheduled to begin. In the event of unforeseen circumstances, Wander Women Iowa will make every effort to timely notify participants of cancellations but reserves the right to cancel up to the day of the event.  

AFTER A TRIP

Wander Women Iowa does not issue refunds or vouchers after a trip has already been completed.

WHY SUCH A STRICT POLICY?

We're dedicated to removing as many barriers as we can that often prevent folks from getting outdoors, including financial barriers! We're able to keep our trips low in cost by having a strict cancellation policy and by asking participants to accept responsibility if they need to cancel their trip for any reason (yep, this includes all the rotten unforeseen things that might happen to us humans!). The alternative is increasing our prices to cover any potential loss from a cancellation, meaning our trips may become financially impractical for many folks, which is quite the opposite of Wander Women’s mission! So while our policy may seem strict, please know that it exists in the interest of all past, current, and future Wanderers — including you!

Wondering about anything else? If you don’t see the answer, email us at hello@wanderwomenmidwest.com

BITE-SIZED ADVENTURES

BY PARTICIPANTS

Should you decide to cancel your event registration for ANY reason, including unforeseen illness or injury, we offer refunds and event vouchers at the following rates: 

  • 14+ days prior to event: 100% of investment (excluding non-refundable deposit, down payment and/or material fees, if applicable) issued as a cash refund or voucher.

  • 7-13 days prior to event: 50% of investment (excluding non-refundable deposit, down payment and/or material fees, if applicable) issued as a voucher.

  • 0–6 days prior to event: 0% of investment (excluding non-refundable deposit, down payment and/or material fees, if applicable) issued.

Event vouchers can be used on any Wander Women trip, event, or merchandise within one year of the voucher being processed. We do not offer cash refunds for unused vouchers. 

Every participant is required to acknowledge that they have read and accept our cancellation policy at the time of registration. As such, there will be no exceptions made. All participants will be held to the terms of this policy.

BY WANDER WOMEN IOWA

In addition to altering itineraries, Wander Women Iowa reserves the right to cancel any event due to insufficient registration or unforeseen circumstances (such as closures due to weather, etc. or unforeseen illness or injury of the guides). 

If Wander Women Iowa cancels an event, you will receive a full cash refund of your payment to us specific to the canceled event. 

Wander Women Iowa is NOT responsible for any other expenses incurred by participants, including without limitation airfare or lodging, in the event of an event cancellation.

In the event of insufficient registration, Wander Women Iowa may cancel events up to 3 days before an event is scheduled to begin. In the event of unforeseen circumstances, Wander Women Iowa will make every effort to timely notify participants of cancellations but reserves the right to cancel up to the day of the event.  

AFTER AN EVENT

Wander Women Iowa does not issue refunds or vouchers after an event has already been completed.

Wondering about anything else? If you don’t see the answer, email us at hello@wanderwomenmidwest.com.